Hotel door locks.
Handled.

Typically guest-room locks, credentials, card encoders, access-management software, and — where needed — gateways, shared-area readers and hotel-software connections. Installation, configuration, training and support complete it. Your proposal lists exactly which components your project includes.

On systems that support both, yes. Mobile keys usually require mobile-ready locks, an activated mobile-credential service and compatible guest devices. We confirm that the proposed hardware and software support both methods before recommending a combined setup.

It depends on the system. Some use the hotel's or the platform's app; some support digital-wallet credentials on specific devices. We tell you which guest workflow the proposed system actually supports, rather than promising app-free entry.

Often the doors can stay; some components may too. Reuse depends on door preparation, condition, the lock model and software compatibility. We check the existing setup before defining the scope, and existing cards or fobs are not assumed to be reusable.

Many access systems connect to property management systems (PMS), but support depends on your PMS, version, hosting and licenses. We verify the available connector and explain what it does — for example, issuing keys at check-in.

Yes, when entrance and amenity readers are part of the same compatible system. Elevators and other areas may require additional controllers or integration work. Each controlled access point is identified in the quote.

Front-desk staff issue a new credential, and the system invalidates or overrides the previous one according to its design. How quickly that reaches each lock depends on whether the locks are online or offline — we document the procedure at handover.

Yes. Hotel access systems normally support role-based staff credentials limited by area and schedule. We configure the permission groups you approve during setup and show managers how to adjust them.

Many locks store credentials locally and keep opening for valid cards, while remote changes and live logs may pause. Behavior varies by system, so the proposal documents what continues, what pauses and the backup procedure.

A guest with a dead phone can normally receive a keycard at the front desk. Locks report low battery in advance on most systems and offer an emergency or mechanical override. Battery replacement is part of the maintenance plan.

Usually, yes. Installation is sequenced by floor or wing around room availability. Any temporary room or area unavailability is planned with your team in the project schedule rather than left to chance.

Room count, additional access points, existing hardware, door condition, connectivity, integrations and logistics drive one-time cost. Software, mobile credentials, licensing and support plans may add recurring fees. Your quote separates each category.

Fire-rated door assemblies, accessibility and emergency-egress requirements, and any hotel-brand standards must be verified for the specific hardware and installation. We review them against the documented products for your project, not as a blanket guarantee.

Staff training is part of handover. Hardware warranty, installation workmanship, software support and service agreements are stated separately in your proposal, with the actual terms for the products selected.

Many platforms manage several properties and allow additional doors or areas later. We confirm licensing and expansion options for the proposed system so future growth does not require starting over.

Your hotel should hold the primary administrator account. We set up administrator access and documentation at handover. Data hosting and retention follow the selected platform's terms, which we share with you.

Tell us your hotel's city or ZIP code and we will confirm assessment and installation availability for your property before any commitment.

Your hotel's city, approximate guest-room count and contact details are enough to start. The current lock brand or a photo, your PMS and any shared areas help us prepare a more accurate scope.